Disillusioned with Your Resolution?

By Dr. Richard Petrucci

So the holidays came and went, and odds are you ate a lot more than you normally would. While you probably ‘felt’ like you gained tons of weight, studies show that a person of ‘average size’ only gains about one pound between Thanksgiving and the New Year. If you’re overweight, that number jumps to about five pounds. While a pound here and there doesn’t seem like much; they can add up quick!

Continue reading “Disillusioned with Your Resolution?”

WellCare of Nebraska Goes Live!

By Lauralie Rubel

WellCare of Nebraska is proud to announce that after months of hard work by dedicated associates in Nebraska and throughout the WellCare family, we are ready to share our decades of experience coordinating managed care for in-need families and children as well as elderly and disabled persons.

Continue reading “WellCare of Nebraska Goes Live!”

Managing Diabetes during the Holiday Season

By Dr. Traci Ferguson

diabetes_resizedThe holidays are upon us! It’s a time to gather with family and friends to indulge in some of our favorite holiday foods and beverages. But for the 29 million Americans living with diabetes, this time of year can be particularly challenging.

Continue reading “Managing Diabetes during the Holiday Season”

Raising Awareness on Prematurity in the U.S.

Did you know more than 380,000 babies are born prematurely in the U.S. each year?

According to the March of Dimes, the United States earned a “C” on its annual premature birth report card. It is the first time in eight years that the preterm birth rate in the U.S. worsened, dropping from 9.57 percent to 9.63 percent in 2015.

Continue reading “Raising Awareness on Prematurity in the U.S.”

A Physician’s Office Staff Plays an Integral Role in Patient Health and Satisfaction

Early in my nursing career, I worked in a variety of medical practices and saw firsthand the impact that office staffs have in establishing effective, collaborative relationships with patients and their families. These front-line employees are the liaisons between physicians and patients. Research shows that the personal relationship of a patient with his or her doctor and the clinic staff are the strongest predictors of patient satisfaction.

Continue reading “A Physician’s Office Staff Plays an Integral Role in Patient Health and Satisfaction”

My Perspective: Homeless for a Night in Honolulu

How did you sleep last Friday night? Was your air conditioning too cold? Did your neighbor wake you up too early mowing his lawn?

On any given night in Hawaii nearly 8,000 people sleep on the streets without any of the comforts we take for granted. On Friday, Sept. 16, five ‘Ohana Health Plan employees joined community and business leaders for a #CEOSleepout organized by The Salvation Army Hawaiian & Pacific Islands. More than 30 people slept on cardboard boxes at the State Capitol Rotunda in Honolulu to draw attention to homelessness, interact with this vulnerable population, discuss opportunities for collaboration to address this issue, and to raise funds to help The Salvation Army in its mission to support those in need of food, shelter and opportunity. Continue reading “My Perspective: Homeless for a Night in Honolulu”

What’s New at WellCare: Customer Service Goes Social

Research shows what most of us already know – people talk about the customer service they receive from a company. In fact, more than two in five consumers tell other people about their good customer service experiences all of the time. Conversely, at least half of consumers tell other people about their poor customer service experiences all of the time.

As vice president of channel communication services at WellCare, it is my goal each and every day to provide the best customer service experience possible for our members and providers. WellCare is committed to delivering the right care, at the right time, at the most appropriate place. In other words, our number one priority is to be there when they need us, and this means we have to be accessible. Continue reading “What’s New at WellCare: Customer Service Goes Social”

Collaborating for Better Health

At WellCare, our goal every day is to get our members the care they need. This can be much harder than it sounds.

Take, for example, a member who was recently hospitalized for a serious bout of pneumonia. This was not her first encounter with a breathing problem; she had suffered from severe asthma since childhood. Our goal was to provide her with a personalized, field-based care manager who could help her get and stay healthy. Continue reading “Collaborating for Better Health”

My Perspective: A WellCare of Florida Field-Based Care Manager

As a field-based care manager for WellCare of Florida, my goal each day is to help our members live better, healthier lives. I bring the health care system directly to the homes of our sickest and most vulnerable members.

At first many are surprised that a health plan would make house calls, but they appreciate the personalized service. Continue reading “My Perspective: A WellCare of Florida Field-Based Care Manager”